Mass General Hospital-MGB PD: FT Lateral Transfer Officer

Additional Skills & Qualifications Include:

• Exemplary customer service and communication skills.
• Must be able to handle complex interpersonal situations and crisis management scenarios.
• Strong risk analysis and organization skills.
• Reliable and flexible.
• Ability to address problems of all types, while identifying areas that need improvement.
• Must be able to gather, assemble, analyze, evaluate, and utilize facts and evidence. Interview victims, complainants, witnesses, and suspects.
• Must be able to prepare clear and concise reports and routine correspondence.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Must be able to read, write, and speak English fluently. Fluency in more than one language is preferred.

Responsibilities Include:

• Patrols assigned areas, giving particular attention to those areas where security problems have occurred. Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors, and employees. Maintains strict confidentiality at all times.
• Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civic or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required. Prepares and submits written reports in a complete and accurate manner; makes notations in a log of all incidents; keep Supervisor informed at all times.
• Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
• Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries.
• Ensures all required training is up-to-date and maintains individual database training records and reports errors to appropriate supervisor or manager.
• Maintains all hospital issued uniforms and equipment.
• Conducts a wide range of customer services.
• May have to work other shifts and/or locations as necessary.

• Starting rates up to $31.02, not including generous differentials which include off shift hours, weekends, and holidays
• Salary is based on training, education, and experience
• Candidates are eligible for a $750.00 Sign-on Bonus after successful completion of the 90-day probationary period.